Here are the top airlines for handling customer complaints. Buzz60’s Natasha Abellard has the story.
When it comes to traveling, you want to be prepared. That means knowing what the best experiences are in the world travel — and the worst.
The inaugural Fodor’s Travel Awards results are in, chosen by the company’s editorial team of travel experts, which have named the best airports, airlines and cruises across the U.S. and the world in a variety of categories. They even awarded top travel Instagram influencers.
The rankings reveal that the best and worst airports are both in Los Angeles — “an unplanned coincidence,” according to a news release. The best is Hollywood Burbank Airport, and the worst is Los Angeles International Airport.
“Burbank is an airport free of most of the hassles that take the fun out of travel plans,” Rachael Leavitt, managing editor of Fodor’s Travel, said in a news release.
“When you fly to a city like New York or D.C., you choose an airport based on location, quality and the amount of added time airport shenanigans add to your travel plans,” she added. “In Los Angeles, you also have a choice: between the behemoth time-suck that is Los Angeles International Airport (LAX) or the straightforward, shenanigan-free experience that is Burbank airport.”
And Fodor’s Editorial Director Jeremy Tarr didn’t mince words about LAX in his commentary either, noting that 87.5 million people flew through it in 2018. “For the poor souls who aren’t merely killing time in a layover, those who woefully call this their point of dis- or embarkation, they are forced to endure the purgatorial nightmare of traffic that leads to and from each of LAX’s nine terminals (as many terminals as Dante’s hell has circles).”
Other airport awards were given to Singapore’s Changi Airport (best international airport), London’s Heathrow Airport (best for shopping), Newark Liberty International Airport in New Jersey (best for foodies) and Jackson Hole Airport in Wyoming (best tiny airport).
Fodor’s determined a host of other award winners, among them:
- Best Airline: Delta Air Lines
- Best Airline for Flying with Pets: American Airlines
- Best Airline for Plus-Sized Passengers: JetBlue Airways
- Best Airline for Flying with Kids: Qatar Airways
- Best Budget Cruise: Carnival Cruise Line
- Best Booze Cruise: Norwegian Cruise Line
- Best Cruise to Replace Your Dating App: Kesha Cruise
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